| Can we run our own SQL against our reader data?Favours EdgeKit | A signed export endpoint for readers and events, plus optional near-real-time event streaming into your own BigQuery project. | Your reader record is a database of your own. Ask for managed deployment and that database is a project in your own cloud account. |
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| Do we get the raw behavioural rows, or a dashboard?Favours EdgeKit | Zephr system events streamed to BigQuery tables you nominate. Zuora states the full range of its events is not yet supported. | Every event, unsampled, written as Parquet to object storage in the atomic layout, with your own schemas beside it. Forwarded to any destination you need, such as Snowflake or BigQuery. |
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| Can we get a price before we talk to anyone?Favours EdgeKit | Packaging is published and rates are not. Zuora’s Zephr pages carry no figure; the actions are tour the product and speak to an expert. | The whole rate card is on the site: eight meters, an included amount and a rate on each, and a $99 monthly floor. |
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| Where does the software run, and who holds our certificate?Favours EdgeKit | Their default is a reverse proxy: you point your live domain at Zephr and Zephr requests the certificate for it. A non-proxy pattern is documented. | Two deployments, one product. Your own cloud account with EdgeKit operating it, or EdgeKit’s edge with your database in a region you name. |
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| Do our subscribers keep access on cutover day?Neither | Yes. A claim in a token you sign auto-assigns a product, and their Admin API writes an access record directly. | Yes, from the same token. EdgeKit verifies a token you sign and reads its claims on every decision, so nobody signs in again. |
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| Can readers keep the login they already have?Neither | Three ways: their own identity module, a token you sign, or packaged Auth0 and Cognito extensions. In token mode their own registration and payment forms stop applying. | Two ways: a token you sign, algorithm pinned, or a check against your identity service on every request. Redirect sign-in is specified, not built. |
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| How do we undo a rule change that cost money?Neither | Draft, staged and live versions of every rule. Restore an earlier one by staging it and publishing it, with version tags and a preview debugger. | Put the rule back and deploy again, which takes minutes. Every deploy is a numbered, append-only entry naming who shipped it, so the record of what was live and when cannot be edited afterwards. |
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| Can we keep the billing vendor we already run?Favours Zephr | Braintree, Chargify, Stripe and Zuora Billing have built-in payment forms, and their Admin API writes access from any other biller. | Recurly and Stripe, each with a full mirror of your billing state kept current by webhook. Any other biller is wired at no charge if you need it. |
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| Can we sell corporate and campus subscriptions?Neither | Company accounts with seat counts, soft over-limits and allowlisted IP ranges that admit a reader with no sign-in at all. A separately priced module. | Corporate accounts, invitations and automatic joining from an email domain you list. Seats, over-limits and who is admitted are rules your revenue team writes, and there is no separately priced module. |
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